Why Does My HP Printer Keep Going Offline and how to resolve it?


Your HP printer gets offline when it is not able to communicate with your PC. Firstly you need to make sure that the printer and computer both are well connected with a USB. If you have a wireless printer, then ensure printer is turned on and connected with the same Wi-Fi network as your computer. If all the well-connected and Printer Is Offline error still comes into view, then you need to read out the below mentioned points. These simple as well as effective methods will surely help you to eliminate HP printer keep going offline issue with ease.


Here are the ways by which you can prevent your printer to go offline.

Physical checks
  • Make sure both ends (printer’s end and computer’s end )of the USB cable are firmly connected. In case of network connected make sure the Ethernet cable is correctly inserted.
  • You can also try connecting cable to other ports of your device.
Manually set the printer to “Online”
  • Go to the control panel of your computer and then open devices and printers.
  • Right click on the printer that is offline and then choose see what is printing.
  • From the pop up window select printer from top of the bar.
  • Under the drop down menu, choose ‘use printer online’.
Remove All Pending Print Jobs
  • From the see what’s printing menu as mentioned earlier, simply right click and cancel any print jobs present.
  • Select ‘use printer online’ again after the removable of print jobs.
Remove and Reinstall Your Printer
  • Under the devices and printers menu look for your printer and simply after right click on printer select remove device.
  • To add printer again select ‘add a printer’ option from the devices and printers menu.
Remove Drivers and Packages
  • To remove drivers and packages, you need to use windows as an admin or sign in as one.
  • Open start, select all programs, accessories and the command prompt.
  • Under the command prompt type “printui /s /t2” to open the print server properties window.
  • Simply remove the driver and package for the defaulted printer.
Now, your printer should be showing online and allow you to continue printing. If not, then there is something else which is causing your printer to go offline. To bring your HP printer back to online, you need to get connected with HP Printer Support team associates. They will offer you the best possible way to remove printer is offline error in an efficient manner.



Comments

  1. Hp printer helpApril 23, 2019 at 5:22 AM

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