What to Do If HP Printer Not Printing Black Ink When it Has a New Cartridge?

Many users complain that the HP printer not printing black even when it has a new cartridge. If you are one among them, this blog can help you to troubleshoot HP printer not printing problems. Your HP printer will not print black if the printhead alignment is not proper, check the step-by-step process.



What Should I Do if the HP Printer Not Printing Black?

There are lots of reasons that result in an HP printer not printing black problem. Three major problems result in the HP printer not printing. These include:

  1. Cartridge falling short of color ink.
  2. Printhead won’t work properly.
  3. Color printing is not enabled.

How Can I Fix the HP Printer Not Printing Black Problem?

The different problem can result in the HP printer not printing black even when it has a new cartridge. Check the step-by-step process to know how you can solve the issue with ease.


Clean the Printhead

When HP printers have clogged printheads, they stop the printer spring printing black. Hence make sure to clean the printhead to solve the HP printer not printing black issue.

  • You need time to restore print quality. The cleaning method for the printhead can differ based on the HP printer model you are using.
  • You can choose to go with the deep cleaning option or clean printhead by viewing the printer maintenance guide or following the menu on the printer's control panel.
  • Remove the printhead carefully and clean it with a clean soft cloth.
  • Make sure to keep the paper loaded on the printer before starting the printhead cleaning. Don't forget to check the printer's manual for specific details on the printhead cleaning.

Open the Printer Troubleshooter

  • Open the printer troubleshooter by selecting Cortana Type.
  • Now type printer in the search bar and choose the Printer and scanners options.
  • Choose to troubleshoot and click on Run the troubleshooter.
  • Now select the HP printer model in the window visible to you.
  • Press "Next" to complete the fix.

The printer troubleshooter provides a handy fix when they do not print black or as per your expectation even when it has new cartridges.

 

Use HP Print and Scan Doctor

  • Visit the official site.
  • Click on download to get an HP printer and Scan doctor.
  • Hit on .exe to complete the installation.
  • Now choose start and hit on the "Next" option.
  • Choose fixed printing.
  • Once you follow the above step the installation will be completed. Once you complete the process you might see wrench icons that show that the issue you are facing with the HP printer is fixed.
  • Close the troubleshooter and try to print now.

 

Add Hewlett-Packard Cartridge

All the ink cartridges do not work sufficiently on Hewlett-Packard printers.

Replace the existing cartridge with official Hewlett-Packard printers to fix an HP printer not printing black problem.

 

·        Visit the HP website

·        Use the search bar to find the ink cartridges for your printer.

·        Choose the best option after matching it with your HP printer model.



Concluding Note

We hope this article helped you to fix the HP printer not printing black problem. Know the cause for the HP printer not printing before moving ahead with the solution. However, if you are still facing the same problem after trying the listed ways, it's good to take support from the HP support team.

 

 

 

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