The HP Assistant Won’t Open: A Simple Solution

If you rely on the HP Support Assistant program that comes pre-installed on your HP computer to receive update notifications and other information, not being able to use it might be inconvenient. Following the Windows upgrade, some HP users complained that the HP Support Assistant would not launch on their HP laptops. In the Microsoft community forums, several users have encountered identical difficulties.



Methods to resolve HP Support Assistant won’t open issue


If your HP Support Assistant does not open, here are a few troubleshooting techniques to assist you to address the problem.


Method 1. Get and install HP Support Assistant.

Step 1:- If the current HP Support Assistant app does not open, try downloading and installing the most recent version of the app over the old installation.

Step 2:-  From the link provided just install the HP Assistant.

Step 3:- Run the installation and confirm by clicking yes when prompted.

Step 4:- Continue with the installation.

Step 5:- If the computer prompts you, restart it.

Step 6:- Check to see whether the program is working again after restarting.


Method 2. Remove HP Support Assistant.

If the installation fails, remove the software from the Control Panel and reinstall it.

Step 1:- The Windows key + R must be pressed simultaneously.

Step 2:- Enter control and press OK.

Step 3:- Inside the Control Panel, simply visit Programs > Programs and Features.

Step 4:- Choose HP Support Assistant from the list of installed applications.

Step 5:- Uninstall should be selected. For processing the uninstallation just Follow the on-screen steps.

Step 6:- Shut off the Control Panel.

Step 7:- Visit the following location, inside the file explorer:

C:\Program Files (X86)\Hewlett Packard\

Step 8:- Remove the HP Support Framework folder.

Step 9:- Now, run the HP Assistant installer that was downloaded in the first solution to see whether there have been any improvements.

Step 10:-. Start the HP Support Assistant program. Select Check for the newest version from the about menu. Allow the app to locate any outstanding updates and install them.


Method 3: Manually Download and Update Drivers

Step 1:- If you wish to upgrade certain obsolete components on your computer, you may get them from the official website.

Step 2:- Navigate to the product page for HP Care.

Step 3:-  Enter the information for the HP laptop for which you wish to obtain the software update.

Step 4:- Go through all of the available updates and install them one at a time.

Step 5:- If an update for HP Support Assistant is available, download and install it as well.

Step 6:- While you do not need to manually download driver updates, it is beneficial if the HP Support Assistant will not open and the issue is not fixed.


LET’S WRAP IT UP!

The HP Support Assistant normally works without any problems, but if you do encounter any issues then this article should help you fix them. The methods provided above are easy to execute and will produce the required results rapidly.

 

 


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